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Job Posting: Program Supervisor

Program Supervisor

Greater Toronto, Canada • Operations • Fulltime • DP001

30 Innovator Avenue

Starting pay: $25 per hour

WE ARE: Located in the heart of Stouffville, Steer Friends provides day program support to youth and adults with disabilities and complex care needs across York Region and the GTA. We serve a diverse group of individuals including those living with cerebral palsy, autism, genetic and seizure disorders. Many of our clients have graduated high school and our program provides a space where they can thrive and continue to be a part of the community. At Steer Friends, our goal is to empower and enrich lives through stimulation activities including art exploration, skills acquisition, community involvement and therapies.

Our Vision: Steer Friends envisions a future in which people with developmental and physical disabilities are recognized and accepted as valued members of the community. We work towards a future where our friends are seen for their abilities and not their disabilities.

“Just going to put a smile on a member’s face every day brings me a lot of joy.” ~ Kate

YOU ARE: Passionate about working with those with disabilities. Creative, curious, and able to build relationships, you never stop learning, thrive on constant change, and celebrate the developmental wins of the people you support every chance you can. Overall, you will have a direct impact on improving the lives of our clients, their families, and the community.


  1. Program Development and Implementation:
    • Design and implement a diverse range of person-centered activities and programs that cater to the unique needs and interests of our members.
    • Ensure programs are inclusive, accessible, and aligned with individualized program plans (IPPs).
    • Continuously assess the effectiveness of programs and make improvements based on member feedback and evolving needs
  2. Staff Management and Training:
    • Supervise and support program staff, ensuring they are equipped with the necessary training and resources to provide high-quality care and support.
    • Conduct regular performance evaluations and foster a positive and collaborative team culture.
    • Lead staff meetings in collaboration with the Executive Director.
  3. Member Support and Advocacy:
    • Build strong relationship with members and their families to understand their goals and supports.
    • Advocate for the rights and well-being of members, ensuring their voices are heard and respected
    • Collaborate with external agencies and services providers to enhance supports for our members.
  4. Safety and Compliance:
    • Maintain a safe and secure environment for members and staff, adhering to all safety regulations and protocols.
    • Ensure compliance with all relevant policies and procedures related to program operations.
  5. Budget Management:
    • Manage program budgets, including resource allocation and expense tracking.
    • Identify opportunities for cost-effective program enhancements and resource utilization.
  6. Community Engagement:
    • Actively engage with the local community to promote awareness, inclusion and supports for individuals with disabilities.
    • Cultivate partnerships with community organizations to expand program offerings and opportunities.

This position will require you to provide support to a wide range of complex needs, including behavioural supports, medical supports, and providing personal care. For this position you will need to have a demonstrated degree of flexibility regarding work hours and schedules to meet the needs of the organization and the people we support. Day time and occasionally evening and weekend availability will be required.


  • Diploma or Degree in a related field (Recreation Therapy, Developmental Services, Social Work, etc.)
  • Minimum of 3 years of experience in program management or a related field, preferably in a disability services setting
  • Strong understanding of person-centered planning and ability to develop and implement individualized programs
  • Proven leadership skills, including staff supervision, team building, and conflict resolution
  • Excellent communication and interpersonal abilities, with a focus on fostering positive relationships with members, staff, families, and external stakeholders
  • Familiarity with relevant legislation and regulations related to disability services
  • CPR and First Aid certification (or willingness to obtain upon hire)
  • Valid driver’s licence (G or G2)
  • Vulnerable Sector Screening



I am so excited to wake up every morning to go to work!” ~ Jade

  • Career growth – Many of our managers, supervisors and team leads were promoted from entry level and college placement roles.
  • Passion – You will have the chance to work with a talented and diverse group of individuals who are passionate about making a positive impact.
  • Balance – We offer competitive compensation packages, comprehensive benefits, and a supportive culture that encourages work-life balance.
  • Development – With a strong focus on professional development and advancement, we provide the resources and opportunities for you to reach your full potential.

Steer Friends is an equal opportunity employer which welcomes and encourages applications from people with disabilities.

We are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.

Please note: COVID-19 Considerations:

We require all new staff to be vaccinated for COVID-19 as a condition of hire.

To apply please send resume and cover letter to HRPartner@HR4U.Work

Steer Friends appreciates your interest in the role and our organization; however, only qualified candidates will be contacted.