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Resilient Leadership:

A Call to Empower Managers


In today’s fast-paced and ever-evolving business landscape, the role of managers has become more critical than ever before. They are the linchpins that hold teams together, drive productivity, and foster a positive work environment. However, a recent report from Gartner sheds light on a concerning trend: managers are struggling. 

According to the report, more than three-quarters of employees have placed increased importance on manager support. Yet, managers find themselves juggling 51% more responsibilities than they can handle, rendering their jobs unmanageable. For HR, this poses a significant challenge and opportunity to support and empower our managers to thrive in their roles.

So, how can HR help companies address this pressing issue and cultivate effective leadership? Here are some strategies to consider:


Invest in Managerial Training and Development: 

One of the most effective ways to support managers is by providing them with the necessary training and development opportunities. Offer workshops, seminars, and coaching sessions focused on leadership skills, communication, conflict resolution, and time management. Encourage ongoing learning and provide access to resources such as online courses and mentorship programs.

Promote a Culture of Feedback and Support: 

Feedback is essential for growth and improvement. Encourage open communication channels where employees feel comfortable providing feedback to their managers and vice versa. Implement regular performance reviews and check-ins to assess progress, address challenges, and provide guidance. Additionally, foster a supportive environment where managers feel empowered to seek help and support when needed.

Streamline Responsibilities and Prioritize Tasks: 

Workload management is crucial for preventing burnout and ensuring productivity. Collaborate with managers to evaluate their current responsibilities and identify areas where tasks can be streamlined, delegated, or eliminated. Help them prioritize tasks based on importance and urgency, and provide support in managing expectations and setting realistic goals.

Develop Leadership Bench Strength: 

Building a pipeline of future leaders is essential for the long-term success of any organization. Implement succession planning initiatives to identify high-potential employees and groom them for leadership roles. Provide opportunities for leadership development and exposure to different aspects of the business through job rotations, stretch assignments, and cross-functional projects.

Emphasize Work-Life Balance and Well-being:

 A healthy work-life balance is essential for employee engagement, retention, and overall well-being. Encourage managers to lead by example and prioritize their own well-being. Promote flexible work arrangements, promote mindfulness practices, and provide access to resources such as employee assistance programs and mental health support.

Foster a Culture of Continuous Improvement: 

Encourage a growth mindset where managers are encouraged to continuously learn, adapt, and evolve. Celebrate successes, but also embrace failures as learning opportunities. Encourage experimentation and innovation, and provide support in overcoming challenges and setbacks.


The role of managers is more critical than ever in today’s dynamic business environment. For HR and employers, it is our responsibility to support and empower managers to succeed in their roles. By investing in training and development, promoting a culture of feedback and support, streamlining responsibilities, developing leadership bench strength, emphasizing work-life balance and well-being, and fostering a culture of continuous improvement, we can help cultivate resilient leadership and drive organizational success. Let’s rise to the challenge and empower our managers to thrive!


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